Calculated Consulting Privacy Policy

CFB Consulting Pty Ltd T/A Calculated Consulting

Privacy Policy

CFB Consulting Pty Ltd (ACN 619 047 344) T/A Calculated Consulting (“Calculated Consulting” “us”, “we”, “our”), complies with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles in the Privacy Act when handling personal information.

Personal Information 

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us.  We may change our Privacy Policy from time to time by publishing changes to it on our website.  We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy. 

Personal information includes information about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information.

As an accounting practice that provides accounting, bookkeeping, and other associated services (“Services”), we collect personal information for the purposes of delivering and providing our products and services. We may collect information in the course of providing our Services in person, verbally and/or in writing from time-to-time or through our Website located at (“Website”).

We collect Personal Information:

  • from our clients – when they contact us to engage our services, during face to face, phone and email interviews or conversations, when information is provided via email, complete documentation or otherwise in the course of providing our Services at any other time from time-to-time;
  • when we receive enquiries through the Website and when the Website is otherwise accessed or used;
  • when we receive enquiries via email; 
  • about clients from third parties – for example, banks, insurance or superannuation companies, where required to provide services to you.

The kind of Personal Information we may collect will depend on who you are (e.g. a client or third party service provider) and the nature of your interaction with us. Our ability to provide you with the services require is dependent on us being able to collect personal information about you, which may include:

  • details of your current and past financial circumstances, including income, expenditure, insurance, superannuation, assets and liabilities;
  • details of your financial needs and aims;
  • details of your employment situation and history;
  • access to online portals including the Australian Taxation Office, banking institutions and other cloud based applications; and
  • login and password information used to access online services and cloud based applications.

If you do not provide us with all the information we request, we may not be able to deliver our Services.


By engaging us, supplying information or documents to us or otherwise engaging our Services, registering your details on our Website, and/or using our Website , you freely give your specific and informed consent to us collecting, using and disclosing your Personal Information for the purposes specified in this Privacy Policy.

You have a right to refuse to authorise us to collect personal information about you from third parties, including banks, and insurance or superannuation companies. 

We may use information collected to provide our Services, send you our newsletter, communicate with third parties including tax agents, banks, insurance and superannuation companies, or if needed to enforce our client agreement with you. If you are a third-party service provider, we will use your Personal Information to email you to accept your offer to provide Services, correspond with you in relation to the provision of Services and to pay your invoices. 

Your Personal Information may be disclosed to contractors or temporary staff engaged by us to assist during peak periods. We require all contractors and temporary staff to adopt and adhere to this Privacy Policy.

In all cases, unless you have opted out, you consent to us using your Personal Information direct marketing purposes by us alone in order to tell you about our Services. We may contact you by mail, telephone, email or SMS to market our products and Services. We will always give you the opportunity to opt out of receiving any future direct marketing correspondence.

Disclosure and sharing

You expressly agree that we may disclose your information to third parties for purposes associated with your purchase of our Services and to third party service providers we engage to help us deliver our Services and for our own marketing purposes. We will only disclose your information to additional third parties with your consent or if permitted or authorised to do so by law. We agree only to use data processers who provide sufficient guarantees and that they will implement appropriate technical and organisational measures to protect the rights of the data subject, and only to third parties who agree to comply with this Privacy Policy.

We are required by the Institute of Chartered Accountants Australia and New Zealand  to make certain information available on request, to ensure our continued compliance with the Institute’s mandatory professional standards. 

Data security, protection and quality

At all times, we will seek to protect the information we collect and hold from misuse, loss and interference and from unauthorised access and modification, and to make sure it is accurate, complete and up-to-date when we collect, use or disclose it.

We have procedures of monitoring the security and safety of data as well as procedures in place for dealing with any data breaches, and the associated requirements of notifying you and appropriate authorities where that data security of your information is breached.

We utilise third party software systems as part of our service delivery to you. Your Personal Information will generally be held in your client file, and on our secure server and/or cloud based applications. At all times we take all reasonable measures to protect it. 

Our security measures include:

  • all computer based information is protected through the use of passwords on each computer;
  • remote access to our secure server is limited strictly through a secure Virtual Private Network (VPN) which is only accessible by employees using company devices;
  • client login and password information to cloud applications is protected through the use of Practice Protect software and the use of multi-factor authentication (where available);data on our server is automatically backed up daily;
  • use of anti-virus software to protect data from unauthorised access, viruses and malware;
  • clauses in our employment contracts requiring strict confidentiality;
  • a comprehensive Employee IT and Cyber Usage Policy through staff training;
  • secure shredders are used to destroy any written confidential information; 
  •  a comprehensive Data Breach Response Plan; and maintenance of Cyber Liability Insurance.

To assist us, please ensure you provide us with your correct details, and let us know if you believe the information we have about you is inaccurate, incomplete, out of date or misleading (and we will take reasonable steps to correct the information). We may take steps to destroy or permanently de-identify information when it is no longer needed for any purpose for which it may be used or disclosed. 

Your right to erasure

The right to erasure (which encompasses the ‘right to be forgotten’) gives you a right to require us to delete your Personal Information in certain circumstances, and/or to return it to you including, but not limited to where your information is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and there is no other legal ground for processing your data. If you wish to have your information erased and/or returned to you please notify us at


We may use “cookies”; technology to store data on your computer using the functionality of your browser. Many Websites do this because cookies allow the Website publisher to do useful things like find out whether the computer visited a Website before.

You can modify your browser to prevent cookie use – but if you do this our service (and our Website) may not work properly. The information stored in the cookie is used to identify you. This enables us to operate an efficient service and to track the patterns of behaviour of visitors to our Website.

In the course of serving advertisements to our Website (if any), third-party advertisers or ad servers may place or recognise a unique cookie on your browser. The use of cookies by such third-party advertisers or ad servers is not subject to this Privacy Policy, but is subject to their own respective privacy policies.

Access, correction and complaints

You can request, and we will provide you with access to, and a copy of any information we hold about you (subject to any applicable legal exceptions). Please also let us know if you have any concerns or complaints about the way we are handling your information so we can address them. Requests should be submitted by email to

Where our records are found to be inaccurate, or if you wish to modify the information we hold about you, we will promptly make these changes on the basis of the further information you provide.

Transfer in certain circumstances

If there is a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of us then, in our sole discretion, we may transfer, sell or assign information collected to one or more relevant third parties, subject always to this Privacy Policy.

Changes to this Privacy Policy

This Privacy Policy forms part of our agreement with you (either in your capacity as a client or a third-party service provider). We may, from time to time, amend this Privacy Policy, in whole or part, in our sole discretion. Any changes to this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy on the Website. Depending on the nature of the change, we may announce the change on the Website homepage or by email (if we have your email address). However, in any event, by continuing to use the Website and/or our Services following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Privacy Policy, as amended from time to time, in whole or part, you must terminate your use of the Website and inform us immediately prior to any further receipt of our Services.

Contact us

We value your opinions. If you have any questions about this Privacy Policy, or if you wish to request access to your information, correct or update you details or raise any privacy concerns you may have, please contact us at

For further information on your privacy rights go to:

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